Question 1

Who can buy?

Accepted Answer

Licensed insurance agents, agencies and call centers in the United States.

Question 2

What do I need to sign up?

Accepted Answer

Company info, your NPN, state licenses, a licensing attestation and a card for your prepaid wallet.

Question 3

Exclusive or shared?

Accepted Answer

Exclusive leads go to one buyer. Shared leads go to a maximum of three buyers.

Question 4

How is the winning buyer chosen?

Accepted Answer

Leads route by highest bid, round-robin or first-come depending on the product and campaign settings.

Question 5

Can I pause my campaigns?

Accepted Answer

Yes, any time from your dashboard. You can also set hours and daily or weekly caps.

Question 6

How do returns work?

Accepted Answer

Submit a return with a reason code within the window in our returns policy. Approved returns are credited to your wallet.

Question 7

Do consumers see this site?

Accepted Answer

No. SeniorLeadsCo is a buyer-only marketplace. Consumers submit on separate consumer sites.

Frequently asked questions

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